Privacy

This privacy policy applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your Personal Data.
3. The security procedures in place to protect the misuse of your Personal Data.
4. How you can correct any inaccuracies in the information.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation.

We provide the facility to sign up to our mailing list. This is carried out in accordance with GDPR rulings of 2018. We use a secure email aggregation service ( MailChimp ) for the purpose of doing this. Please note that subscribing to our mailing list via MailChimp falls under their Privacy Policy which can be viewed here.

We offer double opt-in at submission and provide the facility for users to unsubscribe at any time with ease.

We DO NOT share your personal information with any other company for marketing or advertising purposes. Submission to our mailing list is strictly for the intended use of houseofkoko.com and for providing our subscribers with useful, relevant and helpful information on our services and products.

This website does not store any personal data submitted to us via our web forms. However, we may store the information you have submitted to us by email to help assist with your enquiry. We only store this information / correspondence for the duration of successfully completing your inquiry to the level of satisfaction you should expect from us.

Our website does not store our users’ personal data. If you have any questions regarding how we treat your personal data, please contact our DPO directly at [email protected]

We may also ask you for information when you report a problem with our website. If you contact us, we may keep a record of that correspondence temporarily offline in order to help us complete your enquiry efficiently and effectively.

This website uses cookies to better the users experience while visiting the website. Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. The information that may be recorded by our cookies does not contain any identifiable personal information, including IP addresses and is essentially anonymised.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track anonymised visitor usage data. The Google software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

You can do the following by contacting us by email at any time to:

1. See what data we have about you, if any.
2. Change/correct any data we have about you.
3. Have us delete any data we have about you.

You may opt out of any future contacts from us at any time by contacting via telephone or email.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation.

Strong 22 character passwords are used for securing all administration areas of our website / web server and these passwords are updated and renewed on a monthly basis by our website administrator.

In the event our administrators are informed of a data breach, we will take immediate action to secure our website then contact all affected users within 72 hours, informing them of what action we’ve taken to secure their information and if there is any additional action we suggest they undertake on their own.

Our website strives to only include quality, safe and relevant external links. However, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate or engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

The UK Freedom of Act 2000 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Please contact us by telephone or email if you wish to find out more.

Questions, comments and requests regarding this privacy policy are welcomed, please email us at [email protected] or call us on 0113 262 1808.

Thank you for using our website.